Big Starfish 

Class Policy 

For both Group Class & Private Class !

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• Schedule is fixed for 4 consecutive weeks lesson for both Group Class & Private Class. 

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• If required, the school might re-allocate the students to a more suitable class to ensure good learning experience with parents' approvals.

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• The lesson will be conducted as usual under drizzling rain condition.

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• In cases where the temporal pool closure, the instructor will continue in the form of a dry land strength training swim workout, educating on water safety theory, or Q&A session. 

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• There will be no compensation or make-up lesson if the pool is closed due to bad weather. However, the Big Starfishers will stand by to continue the lesson as quickly as the pool is deemed safe for swimming. 

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• Once our Big Starfishers think the students are ready for SwimSafer assessment, students will be invited to participate. Take note that parents will be responsible to register and pay for their test fees involved, if interested to participate in the assessment. 

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• There will be no make-up lessons for absenteeism.

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• The students are required to pay for their entrance fee to the public pools.

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• All students are required to prepare their own swimming equipment. [ i.e. swimming attire, goggles, swim cap, shower amenities etc ] for lessons.​​

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For Private Lessons @ Private Pools !

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• If classes is to conduct at your condo's pool, parents will need to check with the management to see if any paperwork is required from us. 

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• In cases where deposit is required by the condo's management, the amount will have to be borne by the students.

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• Postponement of classes, NOT due to bad weather, the students are required to inform their respective coaches at least 1 day in advance. 

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• Lessons might be forfeited if the students failed to inform the coaches in time. However, our Big Starfishers will try our best to rearrange a make-up class for the students. 

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