StarLine

After 5pm, your phone still closes business.

StarLine picks up, qualifies the caller, books the appointment, and texts the confirmation. At 8pm, on a Sunday.

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Example callSunday, 8:04 PM
Picked upWater heater leak
QualifiedCan wait until morning
Booked9am tomorrow
Text sentConfirmation
An example, not a real customer.
Old wayThank you for calling. For sales, press 1. For service, press 2. Please hold for the next available representative.
New waySomeone picks up and listens, answers the question, books the appointment, and texts the confirmation.
What it sounds like

An after-hours call, start to booked.

CallerHi, my water heater just started leaking. Can someone come out?
StarLineI can help with that right now. Sorry to hear it, leaks are no fun. Is this an emergency where water is actively spreading, or can it wait until morning?
CallerIt's dripping but contained for now. Tomorrow's fine.
StarLineGot it. I have a 9am or a 1pm open tomorrow. Which works better for you?
CallerLet's do 9am.
StarLineYou're booked for 9am tomorrow. I'll text you a confirmation right now and a reminder in the morning. Anything else I can do for you?
Coverage

Start with the hours you want covered.

Ask for a person and the conversation goes straight to your team. Pricing is shared after the demo.

StarLine After-Hours

5pm to 9am plus weekends. Callers qualified, hot leads forwarded to your cell, appointments booked to your calendar, and bookings and transcripts delivered each morning.

24/7 StarLine

Round-the-clock coverage. Calls that used to reach voicemail get picked up, qualified, and booked, with a text confirmation.

Outbound Speed-to-Lead

Stacks on either one. When a new lead comes in, StarLine calls and texts them back, then follows up until they book or say no.

Hear it on the kind of work you do.

When you think of something, a team is standing by to build it. That is the difference between a list of good ideas and a roadmap.

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